Frequently Asked Questions - Carpets

How can I keep dirt paths out of the carpet? How can I keep dirt paths out of the carpet? Vacuuming is the key to carpet maintenance. Carpeting can hide a lot of dry soil, and if not removed regularly the particles of grit will grind into the traffic areas, and cut and crush the fibers, leading to prematurely worn areas. To help further, a good door mat would be a great idea. « Hide this answer Do I need a pre-treat when I clean my carpets? Do I need a pre-treat when I clean my carpets? Carpet extractors spray the water onto the carpet then extract it back out almost immediately. This makes a carpet pre-treat like our 2-in-1 Carpet Pre-Treat and Steam Cleaner essential because it breaks down the dirt so that it can be removed more easily. « Hide this answer I spilled candle wax on my carpet and down my wall how do I remove it? I spilled candle wax on my carpet and down my wall how do I remove it? Use a citrus-based solvent like our Citrus Gel Spotter. You can use it on walls, furniture, clothing, and floors. « Hide this answer I spilled nail polish on my carpet. How can I remove it? I spilled nail polish on my carpet. How can I remove it? Act fast! Blot or gently scrape as much as possible. Dab acetone or non-oily polish remover on the area until all the color has been removed. Remember to always check for colorfastness first. « Hide this answer What is the appropriate way to use a carpet rake in conjunction with vacuuming? What is the appropriate way to use a carpet rake in conjunction with vacuuming? Carpet Rakes have a two-fold duty – they’re great for revitalizing your carpet after shampooing or moving furniture, and they are an effective tool for agitating carpet spotters and pre treats before shampooing. « Hide this answer What is the best way to clean interior mats? What is the best way to clean interior mats? Vacuum them regularly to remove dirt. If they are stained you can clean them with a carpet extractor or shampooer, or you can take them outside and hose them down. Just make sure the mats are completely dry before you place them back on the floor. « Hide this answer Can I clean Berber carpeting with a rented machine, or should I have it professionally cleaned? Is the method to clean Berber carpeting different from regular pile carpeting? Can I clean Berber carpeting with a rented machine, or should I have it professionally cleaned? Is the method to clean Berber carpeting different from regular pile carpeting? You can clean Berber carpeting yourself with a rented machine; it actually cleans up nicely with a rented extractor. The method is the same as for any other type of carpeting. « Hide this answer How do you remove the black/gray ring of dirt and dust from the outer edges of the carpet? How do you remove the black/gray ring of dirt and dust from the outer edges of the carpet? Use a vacuum with attachments to vacuum around your baseboards periodically to remove loose dirt and to prevent it from being ground in. If the dirt is already ground in, spray it with a carpet pre treat like our 2-in-1 Carpet Pre Treat and Steam Cleaner, then clean your carpets with a shampooer or extractor. « Hide this answer How do I remove melted crayon from carpet? How do I remove melted crayon from carpet? Freeze the wax with an ice cube, then gently remove as much as you can with the dull side of a butter knife. Sponge the remaining wax with a product like our Citrus Gel Spotter. Apply it to a cloth and work it through the melted crayon and it will dissolve. It is great for things like crayons, chewing gum, candle wax, etc. « Hide this answer What is the best way to remove Kool-Aid and lipstick stains from carpet? What is the best way to remove Kool-Aid and lipstick stains from carpet? We carry a product called Juice Out that is made to remove red stains from food, cosmetics, wine and dye. Use it with a steam iron and damp cloth and it will actually wick the color out of the carpet and into the cloth. Treat your lipstick stains with the Citrus Gel Spotter first to remove any waxy residue. « Hide this answer How can I remove red wax from a blue carpet? I got all of the hard wax off but the carpet is still stained red. How can I remove red wax from a blue carpet? I got all of the hard wax off but the carpet is still stained red. Try treating the remaining stain with Juice Out. This product is made specifically for removing stains in the red color spectrum. « Hide this answer How do I remove animal stains from the carpet? How do I remove animal stains from the carpet? We have a product called 3-Way Spotter. It contains enzymes to remove odors and a spotter to remove stains. It works on stool, vomit, blood, urine and more organic stains. Put it on the spot, cover with a wet cloth and let it work for 1 - 4 hours. Blot up remaining liquid and let dry. « Hide this answer How do I remove candle soot from a carpet? How do I remove candle soot from a carpet? Spray your carpet with a carpet pre-treat like our 2-in-1 Carpet Pretreat and Steam Cleaner and let it sit 10 minutes. You should be able to shampoo/steam clean the spot out of the carpet after this. « Hide this answer How do you remove the black/gray ring of dirt and dust from the outer edges of the carpet? How do you remove the black/gray ring of dirt and dust from the outer edges of the carpet? Use a vacuum with attachments to vacuum around your baseboards periodically to remove loose dirt and to prevent it from being ground in. If the dirt is already ground in, spray it with a carpet pre treat like our 2-in-1 Carpet Pre Treat and Steam Cleaner, then clean your carpets with a shampooer or extractor. « Hide this answer I spilled candle wax on my carpet and down my wall how do I remove it? I spilled candle wax on my carpet and down my wall how do I remove it? Use a citrus-based solvent like our Citrus Gel Spotter. You can use it on walls, furniture, clothing, and floors. « Hide this answer Do I need a pre-treat when I clean my carpets? Do I need a pre-treat when I clean my carpets? Carpet extractors spray the water onto the carpet then extract it back out almost immediately. This makes a carpet pre-treat like our 2-in-1 Carpet Pre-Treat and Steam Cleaner, essential because it breaks down the dirt so that it can be removed more easily. « Hide this answer